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Privacy policy

Privacy Policy at

Privacy Policy

We work to ensure a high level of data protection that safeguards your personal privacy when using our website. This privacy policy, therefore, explains how your personal data is processed and protected, your rights, and how you can exercise them. We strive for you to feel secure in our processing of your personal data. For any questions, please feel free to contact us. Our contact details can be found at the bottom of this page.

Who is responsible for the personal data we collect?

Rentalbuddy AB, corporate identity number 559168-6836, street address Österlånggatan 8B, 291 33 Kristianstad, is the data controller responsible for the personal data you provide to us through purchases and other contact with us and is responsible for processing these.

Where are your personal data stored?

We strive to process your personal data within the European Economic Area (EEA) to the greatest extent possible in all our IT systems, but they may also be transferred to and processed in a country outside the EEA (so-called "third country"). Such transfer is only made to recipient countries with an adequate level of protection and in accordance with applicable legislation. If transfer to a service partner in the USA occurs, it is made only to companies that are part of the so-called "Privacy Shield," which is an agreement on the protection of personal data between the EU and the USA.

What kind of personal data do we collect?

We collect personal data that you send to us when you place orders on our website, sign up for our newsletter, or participate in any competitions. The personal data you send to us may include contact information, date of birth, and payment information. We may also collect certain personal data from external partners such as address details from public registers and creditworthiness information from credit rating agencies, banks, or credit reporting companies.

How do we use your personal data?

We may use your personal data for the following purposes:

  • When processing orders and returns in our webshop.

  • For SMS notifications about delivery status and information for your booking or product.

  • For contacts regarding any problems with your delivery.

  • For correspondence about questions and other information.

  • For sending out offers in the form of newsletters, always with instructions on how you can unsubscribe from further mailings.

  • For analyses of purchasing patterns to provide relevant offers and information.

  • For confirmation of the minimum age required by law to shop online.

  • For announcing winners in competitions we organize.

  • For any survey mailings to improve our services and offers.

  • In work that prevents abuse or other inappropriate use of our website.

  • We store your data for as long as necessary to fulfill the above purposes or as long as we are legally required to do so. Thereafter, your personal data is deleted.

What are your rights?

You have the right to request information about the personal data we have about you at any time. If your data is incorrect, incomplete, or irrelevant, you can request to have it corrected or deleted. We cannot delete your data when there is a statutory requirement for storage, such as bookkeeping rules, or when there are other legitimate reasons why the data must be stored, such as unpaid bills. You can withdraw your consent to let us use the data for marketing at any time by unsubscribing from our newsletter. You can also contact us by sending a letter, email, or calling. See contact details below.

Who might we share your personal data with? To be able to offer the aforementioned services and our commitments to you as a customer, we share your personal data with companies that are so-called data processors for us. Data processors process the information on our behalf and according to our instructions and help us with IT services, payment services, transport, and marketing. This only occurs for purposes for which we have collected the information and only to companies that can provide sufficient guarantees regarding the security and confidentiality of personal data.

We never forward, sell, or exchange your personal data for marketing purposes to third parties.

How do we protect your personal data? To prevent your personal data sent to our website from being read by outsiders, all such information is encrypted and sent through a secure connection.


A cookie (or kaka) is a small text file that a website saves on the visitor's computer. Cookies are used on many websites to provide a visitor access to various functions. The information in a cookie can also be used to track a user's browsing on websites that use the same cookie.

Do I have to allow cookies?

This website uses cookies for functionality critical to being able to shop in the store. If you block cookies, you therefore cannot shop in the store. Without cookies, however, you can still look at pages and articles in the store, but some features may behave unexpectedly.

If you want to shop in the store but do not want any cookies to be saved on your computer when you close your web browser, you can visit the page in private mode. This mode is called different things depending on your web browser: "Incognito window" (Chrome), "Private window" (Firefox), or "InPrivate window" (Microsoft Edge). All cookies set during the visit in private mode are deleted from your computer when you close your web browser.

How do we use cookies?

This website uses cookies to manage items in the shopping cart, login to "my pages," and for some features that should only be displayed once per visitor. If you close your web browser and later return to the store, your settings and items in the shopping cart are saved with the help of cookies. We also use cookies to tailor and make information and marketing as relevant as possible for you.

The information about login to "my pages" is stored in a so-called session cookie and is therefore deleted when you close your web browser. Our other cookies do not store information to identify you.

We also use cookies as a basis for statistics, for example, to see which items the same visitor looks at to be able to offer automatic product recommendations.

Third-party cookies

We use Google Analytics and Ads, which also set cookies, to get a picture of how our visitors use the site and for our marketing. These cookies do not contain identifying information about who you as a visitor are.

Data Controller

Company Name: Rentalbuddy AB

Organization number: 559168-6836


This privacy policy was last updated: 2024-02-14.

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